Helpful Information for Patients 

Communication Policy

(including receiving and returning telephone calls and electronic communication)

In case of emergency, call 000 immediately. 

You can contact the Clinic on 07 4724 0700 or email reception at 

If you have a query you would like to ask your GP or Allied Health Practitioner, our friendly reception staff can pass the message on or a nurse will get back to you to help resolve your query. 

All of the staff at The Diabetic GP Clinic are experienced in helping you decided whether the matter requires a return phone call,  an appointment,  or urgent action. 

Follow-up Results

If one of our Doctors or Allied Health professionals would like to see you for a non-urgent appointment - or if your results are abnormal or out of the ordinary, you will be contacted to make a follow-up appointment. If after a week you haven't heard from us, phone the clinic to speak to one of our friendly staff.